It started with a smell from Mum's kitchen.
In 2017 I came home and the whole house smelled of butter. I followed it to the kitchen — Mum had just made something new, and I got the first piece.
I shared some with friends and they kept asking for more. When I asked Mum what was in it, she just said butter, biscuits, marshmallows — and "other stuff". So I named it after the two I did know: Butter + Marshmallows = ButterMellows. Susan's, for Mum.
Now families order over 200 jars every CNY, some as early as November. Mum can only make so many, so once they're gone, they're gone.
— Still just Mum making them, one batch at a time.
This is Mama Susan · 王素芳
Mum was never a baker. She just loves feeding people, and she's always been good at it.
She used to be a childcare teacher, then worked in retail. She retired in 2017 — the same year all this started.
We were in the papers once, too. Lianhe Zaobao wrote about us in December 2022 — “限量手作小方酥”.